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1. What is the City’s Tax Identification Number?
2. What is the City’s Fiscal Year?
3. What is the City’s bond rating and who determines this rating?
4. Where is your office located?

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1. How do I contact a city department?

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1. Where can I plant flowers around a grave?
2. How do I contact someone if I have questions, comments, or suggestions for improvements?
3. Can I let someone else use a grave space that I own?
4. Can I make payments on the lots I want to purchase?
5. Can I use remaining grave spaces on a lot owned by my mother, who is now deceased?
6. When I am ready to buy a monument, how do I get a foundation poured for it?
7. Can I plant a tree or shrub on a gravesite?
8. How can I sell my unused grave spaces?
9. What determines “resident” in purchasing grave spaces?
10. Why do I pay more for a lot if I don’t live in the city limits of Marysville?
11. My parents both want to be cremated. Can the cremains be buried on the same lot?
12. Can I place artificial flowers on a grave?
13. Who sets the cemetery rates and rules?
14. Why can’t I plant whatever I want on a gravesite since I bought it?
15. How is the City involved with the Our Lady of Lourdes Catholic Cemetery?

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1. Where can I post my yard sale sign?
2. What will Code Enforcement do if I refuse to comply with the City's Municipal Code?
3. Where can I park my boat, camper or RV at my residence?
4. Can I get an extension on the deadline listed in my notice of violation?

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1. Who puts the flags and paint within the public right-of-way and what do they mean?
2. Where is the Engineering Department located?
3. I need to dig in my yard. How do I get my utilities marked?
4. How do I report a traffic signal or traffic sign problem?
5. How do I report a stopped up storm drain?
6. How do I find out which streets are scheduled for repaving?
7. What is the right-of-way on my street?
8. Do I need a permit to replace my driveway/sidewalk?
9. Who can help me find my property lines so I can build a fence?
10. What is the flood elevation in my neighborhood?
11. Where can I drain my swimming pool?
12. Where can I get a copy of property plats or easements for my property?
13. Who do I contact regarding sight distance (i.e. roadway visibility) issues?
14. How do I apply for a right-of-way permit?
15. How do I get benchmarks?
16. What can be done to alleviate drainage problems caused by my neighbor’s downspouts?
17. What can be done to fix troublesome areas that flood regularly?
18. How do I have street signs removed, replaced or installed on my street?
19. Can I place materials or equipment in the public right-of-way during a construction project?
20. Where can I get utility as-built/record plans?
21. Who can I talk to regarding drainage issues?
22. Who can help correct an erosion problem on a project site?
23. How do I determine if sewer or water connection charges are due?
24. What will my roadway look like after the street reconstruction project?
25. My street is going to be reconstructed...will I be able to get into my driveway during construction?
26. How do I report a pothole in the street?
27. Does my project require an engineering inspection?
28. Does the City have their own specifications?
29. When will my street be reconstructed?
30. Who do I contact to report a traffic light that does not change /or is not working?
31. Who is responsible for repairs to the public sidewalk?

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1. How many smoke detectors do I need and where should I put them?
2. What can I burn? Where can I burn?
3. Why did I get a bill for a squad run to my house?
4. Can I have a cooking or camp fire in my back yard?
5. Where can I take a first aid / CPR class?
6. Can we schedule a tour of the fire station?
7. Does the Fire Department check car seats?
8. Can I get my blood pressure taken by the Fire Department?
9. Should I have a carbon monoxide detector in my home?
10. Where can I get my fire extinguisher refilled?

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1. How many smoke detectors do I need and where should I put them?
2. Should I have a carbon monoxide detector in my home?
3. What can I burn? Where can I burn?
4. Can I have a cooking or camp fire in my back yard?

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1. What is the City of Marysville Income Tax rate and what type of income is taxable?
2. Can I forward my form to the Income Tax Division online?
3. I reside in Marysville, my wages are my only taxable income and my employer is withholding my Marysville tax liability properly. Do I need to file a Marysville tax return?
4. If I work outside Marysville, does the City receive any local income tax from me?
5. I am a Marysville resident and work in an area with no municipal tax. How often must I file with Marysville?
6. Is it possible to amend my estimate during the year?
7. Is there an age limit for individuals subject to Marysville Income Tax?
8. If I lived in Marysville for a portion of the year or turned eighteen during the year, do I still need to file?
9. I am retired, my only income is from Social Security, company pension, interest and/or dividends...am I required to file a City of Marysville Income Tax Return?
10. Can I receive assistance in preparing my city of Marysville Tax Return?
11. When can I expect my Income Tax Refund from the City?
12. How do I determine where my local tax is owed?
13. I am over eighteen, but currently attend college. Do I need to file a Marysville tax return?
14. My spouse and I file separately at the federal/state levels. Do I have to file the same for municipal purposes?
15. How do I know what city I live and/or work in?
16. I’m starting a business. What do I need to do about city taxes?
17. As an employer can I remit my W-2 information on magnetic media?
18. How can I make sure my employer is withholding the correct local tax from my wages?
19. I’m self-employed but my business has not shown a profit. Am I required to file a return?
20. I owe city taxes but I am unable to pay my full liability at the time my return is due, should I still file my return?
21. I’m a partner in a partnership and a Marysville resident. Do I owe Marysville tax on my income from the partnership?
22. What are the top 10 mistakes people make in filing a tax return?
23. Is there a tax credit for residents paying local taxes to another municipality of employment?
24. I work in Marysville and my employer withheld City tax, but I live in Columbus...how can I get a refund?

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1. Where do I report damage/vandalism at park?
2. Where can I get a pool pass?
3. How can I sign my kids up for swim lessons?
4. Can I rent the Municipal Pool?
5. What are the hours of operation for the splash pad?

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1. How can I find out more about new development?
2. Who can I call with a Fair Housing complaint?

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1. What time is curfew for children under the age of 12?
2. What time is curfew for children 12 years of age and older, but under 18?
3. What number do I call in case of an emergency?
4. Can I get a copy of a police incident or crash report?
5. Do you offer fingerprint services for employment?
6. My neighbor's dog is barking, what can the police do?
7. Can a speaker be requested for a local citizen group meeting?
8. I'm locked out of my car. Can an officer help me get into it?
9. What are the age restrictions regarding children and car seats?
10. I received a speeding ticket. Can the police department tell me how much I have to pay?
11. My electric is out. Can the police tell me when the power will come back on?
12. Am I required to obtain a solicitor's permit or license to sell items door to door?
13. How much does a solicitor's permit cost, what do I need to bring, where do I fill out an application, etc?
14. When will my crash report be ready for release?
15. When will my incident/crime report be ready for release?

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1. I need to dig in my yard. How do I get my utilities marked?
2. How do I report unsafe road conditions after work hours, weekends, or holidays?
3. Can I make an anonymous complaint?
4. How do I report that a manhole cover or storm drain cover is off?
5. Who cleans graffiti off the sidewalks, streets or park facilities?
6. How do I report a guardrail problem?
7. Will the City remove a tree from City right-of-way in front of my property?
8. If a City right-of-way tree needs to be trimmed, what do I do?
9. How do I discard an appliance?
10. When does the City pick up loose leaves?
11. How do I report missed refuse (trash) collection?
12. What time should I set out my refuse (trash) and recycling for collection?
13. Does the City collect loose grass?
14. What is the purpose of putting brine solution on the streets before a snow or ice storm?
15. Where should I park a vehicle during snow storms?
16. How do I report a damaged traffic sign?
17. Can trees be planted in the City right-of-way (public boulevard)?
18. Who do I contact to repair playground equipment in City parks?
19. Who do I contact regarding damages or vandalism in City parks?
20. How do I report a stopped up storm drain?
21. What are the regulations for signs within the right-of-way?
22. What is the flood elevation in my neighborhood?
23. Who do I call if my sewer line is plugged or running slow?
24. Who is responsible for removing dead animals?
25. What is the flood elevation in my neighborhood?
26. How do I find out which streets are scheduled for repaving?
27. Who can help me find my property lines so I can build a fence?
28. Where can I drain my swimming pool?
29. Where can I get a copy of property plats or easements for my property?
30. Who do I contact regarding sight distance (i.e. roadway visibility) issues?
31. How do I apply for a right-of-way permit?
32. What can be done to alleviate drainage problems caused by my neighbor’s downspouts?
33. What can be done to fix troublesome areas that flood regularly?
34. How do I have street signs removed, replaced or installed on my street?
35. Who can I talk to regarding drainage issues?
36. How do I determine if sewer or water connection charges are due?
37. Does the City have their own specifications?
38. Who is responsible for repairs to the public sidewalk?

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1. Why should I participate?
2. How often will I be contacted?
3. Who will have access to my information?
4. Do I have to provide footage if contacted?
5. What if my system is down at the time of the incident?
6. Will the Police Division's personnel directly access my camera system?

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1. Why did the City begin the Sidewalk & Curb Program?
2. I thought the City maintained the sidewalks. Why is it my responsibility?
3. Who do I contact for more information?
4. What happens if I don’t repair my sidewalk?
5. Can I use the money from this program to improve sidewalks that are located in my back yard, side yard or which go to my front door?

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1. Who do I report a pothole to?
2. Who do I let know that a street light is out?
3. Who do I contact to report a traffic light that does not change /or is not working?
4. Who is responsible for removing dead animals?

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1. Can I get a new/extra recycle toter?
2. How do I get rid of a couch, TV, stove, refrigerator, paint, oil…etc?
3. My trash/yard waste/branches/ recycling did not get picked up. Who do I contact to get it picked up?
4. Can I get a new/extra trash toter?

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1. Who owns trees in the tree lawn?
2. Who is responsible for managing street trees?
3. Can I remove a street tree myself?
4. Can I prune a street tree myself?
5. Can I plant a street tree myself or hire a contractor to do it?
6. Can I request that the City plant a tree in front of my house?
7. Can I help select the species of tree that will be planted in front of my property?
8. I just built a new house in Marysville. What do I need to know about street trees?
9. How do I report street tree storm damage or other hazardous condition?
10. Can the Urban Forester answer questions about trees on my own property?
11. What trees are approved for planting in City right-of-ways?
12. How does the City decide that a street tree should be removed?
13. Tree roots are lifting my sidewalk, can the City remove the tree and fix the sidewalk?
14. Tree roots are infiltrating my sewer or drain lines, what can be done?

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1. I purchased a home in the Marysville area, how do I get utilities established in my name?
2. I signed a rental agreement in the Marysville area, how do I establish utilities in my name?
3. I'm moving, how do I end utility services?
4. What services are included on my utility bill?
5. When is my utility bill due?
6. What happens if I can't pay my bill by the due date?
7. Do you offer automatic bill payment?
8. Can I receive my bill electronically?
9. Do you provide discounts for outdoor watering of grass and plants?
10. What is the cost for refuse collection?
11. Do you offer any discounts for senior citizens?
12. How do I pay my bill online?
13. Why did I receive a bill when I haven't used any water?
14. Who do I call to have my water turned off for plumbing repairs?
15. My water was shut off due to delinquency, how do I get it turned back on?
16. What part of the water line is my responsibility?
17. Who do I call in an emergency to have my water turned off?
18. I have a question about my water bill, who do I call?
19. I didn't receive my utility bill this month, can I get a copy?
20. I can't afford to pay my bill this month, do you offer payment plans?
21. When is my trash pickup day?
22. How can I get a secondary meter?
23. What is the stormwater fee showing on my bill?
24. Why am I being charged for yard waste when I don't have a yard?
25. How can I find out if I have a water leak in my home?

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1. What if I have sewer odor in my house?
2. Who do I call after hours for a sewer back-up?
3. How can I prevent wastewater from backing into my home?
4. Who do I call if my sewer line is plugged or running slow?
5. Who do I contact if a manhole is overflowing?
6. Why is there a manhole in my yard?
7. Where does the sanitary sewer (wastewater) go?
8. Are tours of the Water Reclamation Facility available?
9. Is there anything I can do to help?
10. I am building a new structure. How can I determine my System Capacity Charges (Tap Fee)?

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1. What if I have an emergency after the utility office is closed?
2. Why do I need a backflow preventer?
3. What is the box attached to the side of my house?
4. Where is the main shut off valve for my water service?
5. Where is my main water valve in case I need to turn my water off?
6. Where is my water meter located?
7. Does my water contain fluoride?
8. When is the best time to water my lawn?
9. Who should I call if I have questions regarding backflow prevention?
10. Who should I call if I have questions regarding water quality?
11. Who should I call if I have questions regarding water pressure?
12. Who should I call if I have questions regarding my water bill?
13. Where does the City of Marysville get its drinking water?
14. Why and how often does the City flush the fire hydrants?
15. I am building a new structure. How can I determine my System Capacity Charges (Tap Fee)?

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1. When do I need a Zoning Permit?
2. When do I need to get a Sign Permit?
3. Do I need zoning approval for my new business?
4. How is my property zoned?
5. Can I operate a business from my residence?
6. What are the regulations for installing/constructing a fence?
7. What are the requirements for expanding/modifying my driveway?
8. How do I get setback and zoning information for my property?